Shipping & Returns
Delivery timelines
Orders placed before 4 PM ship the same day. Metro cities: 1–2 business days. Rest of India: 3–5 business days.
Shipping charges
Free delivery above ₹499. Below that, a flat ₹49. Cash on delivery adds ₹29 and is available when the amount due before that fee is ₹5000 or less.
Returns
Unopened products can be returned within 7 days. Damaged or wrong items are replaced free. Our Tail Wag Guarantee covers one opened food bag per household.
Refunds
Prepaid refunds reach your source account in 3–5 business days after pickup. COD refunds are issued as bank transfer or store credit.